I was disappointed in my purchase since the pictured vacuum cleaner had a light. When I received it there was a black cover where the light should have been. I acknowledge that the information did not specify a light but the picture did. I called Amazon and their representative offered me several options to rectify the problem. I was extemely pleased with the representative’s offered options to correct the problem.

I would also like to point out that I have looked at another product and again the pictured item and the model number were incorrect. The picture was for a more expensive model and the price for the model number shown was considerably more than I could purchase the item locally. This made my think that the model number was incorrect and the picture was correct. Hoping to resolve this discrepancy I called Amazon and was told the picture was incorrect. The price was for the model number shown. When I told the representative that I could purchase the product significantly cheaper at a local store, I was told that not all products offered on Amazon would be cheaper than could be purchased locally. This has caused me to question every product offered on Amazon; is the picture shown what you will get or is it of another model and you will not know this until you receive the item.
eShave Shave Cream Almond | thaipsy